Meet the team
Customer Support TeamOur customer support team are based at our national headquarters office in Beckenham, south east London and are available to help you every weekday from 9am to 5.30pm from Monday to Friday on 0208 658 7711.
They are all very experienced and a source of help and advice for any non educational matters including passwords, administration issues such as changing e-mail addresses or if you have any problems understanding how to access or use our services.
Consultants TeamOur team of expert consultants is always ready to demonstrate our products and services to families who need them. They are enthusiastic about our products and services and will always try and give families the best advice they can about whether our services will be suitable for your children's needs and how you can get the best from them.
So they will ask you what it is that you are trying to achieve for your children and why you have decided to call EBS. Giving them as much information as possible will help them build a complete picture of your children's needs and help them work out if EBS can help them. All this is completely free of charge and without any obligation.
But if for some reason our product is not right for the needs of your children today, they will tell you so and if possible help direct you towards more suitable alternatives. After all, just because EBS is not the right solution for your children today, we may very well be later on. So we want you to feel comfortable with the advice and guidance they give you.
Our Teaching StaffAll of teacher team are highly experienced teachers, who have worked in UK schools and are all based in the UK. They also have to be UK Qualified Teachers to join the team at EBS and they all enjoy helping children to overcome their difficulties in maths and English.
Enabling children of all abilities to achieve their full potential is what drives us all at EBS, but it is absolutely at the heart of our teaching team. Call them on 0800 630 0456 any Monday to Friday from 4pm to7pm or Saturday mornings between 10am and 1pm and they will be pleased to help you.